Customer Service and PreSales

Customers are our number one priority. It is our mission to serve our customers and partners in a professional and timely manner. We aim to provide the highest level of service to make it easy for you to do business with us.

Customer Service

Tel: 1-800-289-0096
8am - 8pm EST, M-F
PreSales: 9am - 6pm EST, M-F


Interactive Customer Handbook

Get all the information you need for doing business with Bosch in one place – Customer Service, Tech Support, Training, and more.


The Bosch Security Systems Government Team is committed to providing an exceptional level of service to government officials and agencies.


Electronic Data Interchange

EDI is a computer-to-computer exchange of electronic documents, such as purchase orders, advance shipment notices, and invoices without human intervention or paper documents.

Related Links

Documents, forms, and other important files provided for our customers.


Order Literature

Get brochures, product guides or other marketing materials from our print-on-demand site.